liar liar. online returns policy

we want you to be completely satisfied with your liar liar. purchase.  if you change your mind for any reason simply email us for a returns authorisation number and on-line returns form at all returns are subject to the following conditions:

items must be returned within 21 days of dispatch for australian customers and 28 days for international customers. returns outside these windows may be accepted at the discretion of liar liar. and may only be refunded as store credit. we strongly suggest all items are tried on as soon as they are received.  

items must be returned in original condition and must not have been worn, altered, or washed.  all tags must remain in place.  once the tag is removed the garment is no longer returnable.  liar liar. reserves the right to reject returned items which are not in the exact condition in which they were received.

we are unable to offer returns or exchanges on pieces from our 'vintage edit'.all vintage items are FINAL SALE. every item is rare and thoughtfully selected and representing thoroughly in the photographs and description. vintage items may have slight imperfections due to age and previous wear, please appreciate these items for their character. 

all returns must be sent to the below address.  please send returns via courier or registered mail to - liar liar. on-line store returns, p.o. box 24395, melbourne 3001, victoria, australia. liar liar. is not liable for the loss of garments being returned. we recommend using a traceable delivery method and taking note of your tracking number.

upon receipt the lingerie will be checked to make sure they meet all of the the above conditions. you will receive a refund or credit note for the purchase price, minus the original shipping cost.   this will be returned via your original method of payment. if returned goods are faulty your original shipping charge will also be refunded.  please allow up to 5 working days after receipt of goods for the returns to be processed. you will receive email notification once the return is finalised.